Customer Service

REMOTE DIAGNOSTICS

Opus Automation provides Internet Virtual Private Network (VPN) diagnostics & troubleshooting for all of the industrial automation processes and robotics that we implement. Our technicians are available 24 hours a day, 7 days a week to attend to concerns via phone call or email inquiry.

PREVENTATIVE MAINTENANCE PROGRAM

Our preventative maintenance program allows our valued customers to maximize the reliability, efficiency & longevity of their industrial robots. Every robot requires preventative maintenance measures to ensure top-level performance & consistency on the production line. When industrial robots do not have preventative maintenance checks performed regularly, it can cause the many parts and components of the intricate system to break down or malfunction. This can lead to substantial downtimes in your production/manufacturing process. Industrial robots that have been properly maintained tend to last many years, or even decades, longer than those that have not undergone some type of preventative maintenance. Essentially, by keeping a regular preventative maintenance schedule, you are effectively extending the life of your robot(s).